Ed Albro, PC World writes "At PC World, we've got a story today on salespeople at Best Buy and Circuit City pushing consumers to pay the stores' technicians to create recovery discs for their new laptops. Recovery discs are important to have, of course, but the fact is that they're easy to make yourself. Or you can get them from the manufacturer of your PC, often for half of what Best Buy and Circuit City charge you. The salespeople often tell you that you can buy from the manufacturer — but they claim you'll pay twice as much as the stores charge."
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