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Businesses AI The Almighty Buck

eBay Launches Authentication Service To Combat Counterfeit High-End Goods (venturebeat.com) 70

Ecommerce giant eBay has launched a previously announced service designed to combat the scourge of fake goods on the platform. From a report: eBay has proven popular with fake goods' sellers for some time, with fashion accessories and jewelry featuring highly on counterfeiters' agenda. The company announced eBay Authenticate way back in January with a broad focus on giving "high-end" goods an official stamp of approval prior to sale. Ultimately designed to encourage buyers to part with cash on expensive items, it uses a network of professional authenticators who take physical receipt of a seller's products, validates them, and then photographs, lists, and ships the goods to the successful buyer. For today's launch of eBay Authenticate, the service is only available for luxury handbags from 12 brands, including Chanel, Gucci, Louis Vuitton, Prada, and Valentino, though the program will be expanded to cover other luxury goods and brands from next year. "With tens-of-thousands of high-end handbags currently available, eBay is primed to boost customer confidence in selling and shopping for an amazing selection of designer merchandise," noted Laura Chambers, vice president of consumer selling at eBay. "We also believe our sellers will love this service, as it provides them with a white-glove service when selling luxury handbags."
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eBay Launches Authentication Service To Combat Counterfeit High-End Goods

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  • And next year (Score:5, Interesting)

    by taustin ( 171655 ) on Monday October 16, 2017 @03:28PM (#55379271) Homepage Journal

    we'll be hearing how some manufacturers are using this system to block sale of used goods.

    • or how they handle antiques

      kind of like the paypal policy to destroy counterfeits they aren't qualified to authenticate.

    • And also, we'll be hearing about subverted authenticators who are being paid to authenticate phony goods.

    • by Anonymous Coward

      Need the same thing for Amazon ... Apple chargers, etc are majorly counterfeit.

    • by SeaFox ( 739806 )

      we'll be hearing how some manufacturers are using this system to block sale of used goods.

      Would love your hear your explanation of how they would do this. Appraisals are a industry older than any of these luxury brands, and their workforce is independent of the manufacturer of the goods.

      What's Gucchi going to do, stop the seller from shipping the item to the authenticator?

      • by taustin ( 171655 )

        Appraisals are a industry older than any of these luxury brands,

        So are bribes, extortion and threats. Who you going to believe, some buy the eBay hired as an authenticator whose credentials rely on their claim that the manufacturer says they're competent, or the manufacturer, saying they're not?

        • by SeaFox ( 739806 )

          Who you going to believe, some buy the eBay hired as an authenticator whose credentials rely on their claim that the manufacturer says they're competent, or the manufacturer, saying they're not?

          Appraisers are many times sole proprietorships and partnerships. They are qualified by independent trade boards and their business is staked on their personal reputation, not the blessing of the manufacturer of goods.

          I guess you missed this:

          ...their workforce is independent of the manufacturer of the goods

          The point being the manufacturer is not who decides who is competent or not.

  • Nothing like getting screwed at every possibility.
  • Anything useful is cloned, yet another useless protection for things that SHOULD be cloned to get lower prices.
    Who gives a shit if your bag is fake? But who doesn't if we're talking electronic, meds, etc.

  • I am amazed at the amount of money people are willing to part with for a handbag that probably cost pennies on the dollar for some kid in china to sew together some leather pieces and slap a logo on it. You want to talk about a racket, talk about paying those prices for something like Gucci or whatever.
  • by Anonymous Coward

    If, by providing a sufficiently convincing level of 'expertise' (pronounced:BULL-shit), they can convince large-income spenders to plop down more cash, then it's a worthwhile investment.

    Same story as with the housing financial meltdown a few years back: Folks just need to see that 'AAA' with enough expertise present in their investment news feeds to feel they'd be missing out on a 'great opportunity', and they'll wait in line plop down a pile of cash.

    Here's the thing - it will start out as fully legitimate

  • by LordKronos ( 470910 ) on Monday October 16, 2017 @04:25PM (#55379619)

    It's great that we can now validate the authenticity of these high end handbags. Now you'll never need to wonder whether you are getting ripped off or just legitimately fleeced

  • A lot of goods are stolen by hijacked accounts in a quick hijack and pump scheme. Find an account with 99.9% feedback, hack into the account and start listing really nice goods just cheap enough to be an amazing bargain but still somewhat plausible a price.

    This is pretty common, I've never been stung by one, but 2factor should be everywhere now, with apps like authy and google authenticator, sms etc - cmon?...

  • by nospam007 ( 722110 ) * on Monday October 16, 2017 @04:34PM (#55379673)

    For the millions of buyers who want to buy new, genuine Louis Vuitton bags on fucking eBay.

  • by Anonymous Coward

    I'm sorry, but I have to chuckle at the thought that there's really such a thing as "luxury handbags."

    And the only thing stupider than a bag capable of being luxurious (what, it has a secret compartment for your weed?), is that it could possibly be counterfeit. "Sorry, this bag isn't redeemable; we don't have its serial number on file. You'll just have to use it as a bag, I guess."

  • eBay is just playing catch up.

  • Forget handbags, there are high-end electronics accessories being cloned that I would not think would be cloned. The problem is, they do not work as well. Three examples I was personally burned by:

    Logitech R800 presentation remote. Problems in the fake: the green laser failed and became faded in some weeks time, ditto detached internally as it was fixed in a small drop of glue, and the radio was unreliable (missed clicks in some rooms).

    Canon TC80-N3 camera remote. Problem in the fake: the battery life was 1/15th of the Canon item. I.e., the same coin battery lasted a few months in the fake while it lasted about 10 years in the brand item.

    Canon battery charger LC-E6. Problem in the fake: charged slowly, several hours instead of under an hour in the brand item. That one I returned immediately.

    In all cases, the fake cost just as outrageously much as the brand item, was labeled as the brand item, and came in meticulously copied brand packaging with manual and all. It was actually impossible to tell the difference... until it developed problems. In two of the three cases, the malfunction was detected beyond the 2-month ebay money back warranty. I managed to return two items to the seller, trashed another. One item was bought on amazon marketplace, two on ebay. For this very reason, I'm now going to reputable dealers only (such as B&H Photo-Video) for any brand name electronics and computer accessory, no matter how small.

  • Something tells me that the sort of person who is likely to be shopping for "high end" goods on eBay are likely to care more about the price than the authenticity.

  • Folks:

    I make my own bags. I make them out of sturdy upholstery fabric that I find in the remnants section of fabric stores. That fabric is extremely durable. And if its from remnants, it is about 1/4 the price, if not cheaper.

    $10.00 of fabric from remnants is more than enough to put together a very sturdy lined bag.

    I still have one of the bags that I made about five years ago. I use it to carry up to about 50 pounds of stuff. It does not show any wear at all.

    I wonder how long a Gucci would last haul

    • As AC has said, functional bags is not Gucci's market segment. It's about statement and fashion. For carrying things try, e.g., LowePro, or any high-end alpine gear.

  • First thing they should do is get rid of all of those sellers with 'genuine' emerald rough and shit with the bullshit certification cards. If they can't guarantee genuine ROCKS then I wouldn't count on them being able to distinguish genuine electronics or clothing brands.

    Oh, wait, this is probably another scam to get you to pay to avoid commingling.

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