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The Almighty Buck Software The Internet

Venmo Is Going All In On Mobile Payments (appleinsider.com) 53

Venmo, the PayPal-owned, peer-to-peer payments app, is ending web support for its service. When the changes are all rolled out, users will only be able to make payments and charge users via the iOS or Android app. TechCrunch reports: The message to users was quietly shared in the body of Venmo's monthly transaction history email. It reads as follows: "NOTICE: Venmo has decided to phase out some of the functionality on the Venmo.com website over the coming months. We are beginning to discontinue the ability to pay and charge someone on the Venmo.com website, and over time, you may see less functionality on the website -- this is just the start. We therefore have updated our user agreement to reflect that the use of Venmo on the Venmo.com website may be limited."

The decision represents a notable shift in product direction for Venmo. Though best known as a mobile payments app, the service has also been available online, similar to PayPal, for many years.

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Venmo Is Going All In On Mobile Payments

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  • Dumb, dumb, dumb (Score:5, Insightful)

    by omnichad ( 1198475 ) on Sunday June 17, 2018 @03:26PM (#56799632) Homepage

    I say this as someone who does most of his texting via a desktop computer, but if something doesn't work with a real computer, then it's just toy tech. It's bad enough when social media sites go mobile only (more sad when it's just a web view for the app) and will only do push notifications vs email alerts. Something that's supposed to be universal should not be restricted to mobile devices.

    • by ShanghaiBill ( 739463 ) on Sunday June 17, 2018 @03:32PM (#56799662)

      With a desktop app, they can't track location and it is easier to share an account, and thus makes it harder to track payments to a particular individual. For instance, my family all share one PayPal account.

      Venmo is "free", so you are the product. You are worth less, and are apparently worthless, when accessing the service from the desktop.

      • Re:Dumb, dumb, dumb (Score:5, Informative)

        by nitehawk214 ( 222219 ) on Sunday June 17, 2018 @03:38PM (#56799678)

        This is why Zelle is killing Venmo. It is a product provided by banks to their customers. If banks don't want to get on board with Zelle, they risk losing customers to banks that do.

        • Re:Dumb, dumb, dumb (Score:4, Interesting)

          by jhecht ( 143058 ) on Sunday June 17, 2018 @06:20PM (#56800310)
          Zelle couldn't deliver a payment to me a few months back because I don't use a smartphone to access my bank account.
          • I can't imagine using a mobile device for financial transactions. I recently did, however, use a website to order more paper checks to pay bills with.

            I have plenty of 'accounts' and online relationships with non-financial organisations. I have zero interest in establishing motre passwords, particularly with organisations I pay money to. The mortgage, gas and electrical bills are paid with a stamp.

            • by tepples ( 727027 )

              The mortgage, gas and electrical bills are paid with a stamp.

              Would you continue to do this even if the utilities in your area start giving a $60 per year or $5 per month discount on your bill for having both email billing and automatic withdrawal enabled?

              • Re: (Score:2, Insightful)

                by Anonymous Coward

                Automatic withdrawal is an ugly situation where, once it is approved and enabled, cannot be discontinued on the account owner's side - only from the business recipient. I've argued round-and-round with my bank on multiple occasions to the point of simply saying, "fine! If you won't disable the automatic transaction then I'm closing the entire account and moving to a different bank."

              • I am already 'wasting a stamp' as some of the envelopes even preach at me on the very spot on the envelope where I stick a stamp each month.

                I like having slightly more control over the bill paying process. I know it's a slight amount.

        • by Anonymous Coward

          This is why Zelle is killing Venmo. It is a product provided by banks to their customers. If banks don't want to get on board with Zelle, they risk losing customers to banks that do.

          My bank is too small to be on the bandwagon (yet --it's only a matter of time before a large entity like Citibank absorbs it and forces my hand) but from what I hear on /. banks have some draconian, backwards apps too.

          They are draconian entities. I've seen a Multifactor app (DUO or MS Authenticator) that just prevents your taking screenshots --I'm not sure why, but when you write documentation it's annoying that you end up having to use an emulator to regain control over your rights :)

          This bank app https://

      • This is exactly the reasons this will not get used.

        I don't use mobile apps because of the tracking, location and otherwise. F*cking vampires want all of your blood, not just what you agree to share.

      • Google Maps won't work on safari on my phone... have to use the app. No thanks.

      • by tlhIngan ( 30335 )

        With a desktop app, they can't track location and it is easier to share an account, and thus makes it harder to track payments to a particular individual. For instance, my family all share one PayPal account.

        Venmo is "free", so you are the product. You are worth less, and are apparently worthless, when accessing the service from the desktop.

        I think it's closer to a duplication of services. Venmo is for social payments - you use it when you want to split the bill with friends but don't carry cash, so you use

        • It doesn't make sense for the user, though. Why have two accounts that do the same thing? Doing business with both PayPal and Venmo means two accounts, two passwords to remember, two sets of financial records...
    • by gweihir ( 88907 )

      Indeed. Makes it really easy to not use their service for me though. I think PayPal is a has-been anyways. That they have lost Ebay (not yet implemented, but already announced) speaks volumes.

    • I say this as someone who does most of his texting via a desktop computer, but if something doesn't work with a real computer, then it's just toy tech.

      That's interesting. When I was working in PC support, the Mainframe support people said the same thing about us. This was just before we got rid of all the mainframes and replaced them with PCs.

      • We had just entered an era of so called platform agnosticism with the web. Now it's being rolled back all over again.

        • Platform agnosticism really only works if the cost of supporting extra platforms is minimal. When universal web apps are not good enough and companies have to support native apps on multiple platforms, they start looking to which can be cut. In many cases, if your primary user base is mobile, it makes sense to stop supporting web and instead focus on android and ios.

      • Look at it from a vendor lock-in standpoint. Mobile devices are almost entirely locked in walled gardens, even Android. The same was true for Mainframes.

        PCs allow freedom to choose how you want to use software. More importantly, modern web apps can be used from mobile browsers, pcs, apple, linux, windows.

        The same logic would apply if Venmo decided their system could only be accessed through an ActiveX control or a flash app. Vendor lock-in chases people away and provides no benefit to the vendor.

  • by Anonymous Coward on Sunday June 17, 2018 @03:39PM (#56799680)

    Those were the two main reasons my company dropped our web site and went to only an iOS app. We wanted to confirm the location of our users and record a verbal confirmation of actions. It's terrible for privacy, but has saved us several times when someone claimed they didn't do something and we could play the recording and show their location to their boss. It's hard to deny, for example, placing an order after we recorded the employee's location at their house.

    • IP address is enough to determine that a US customer's account isn't suddenly being (say) used in Nigeria.
    • Those were the two main reasons my company dropped our web site and went to only an iOS app.

      That's a possibility, but then you have to make your application compelling enough that prospective users are willing to spend $299 for an iPad mini on which to run your application in addition to what your company charges for a license to use your application.

    • by gl4ss ( 559668 )

      you could just have required those same things to be enabled if using the website you know.

      also your system still seems to be a bit open for deliberate attack, except in such case you would still claim that you have proof it was the employee doing something.

      I hope you don't actually trust anything coming from the cilent app.

      also just throw it in a decompiler online if you haven't already and either go "neat" or "omg i'm shitting bricks". if its the "neat" part, then congraz you did your job.

  • by b0s0z0ku ( 752509 ) on Sunday June 17, 2018 @03:44PM (#56799712)
    Venmo sounds like a combination of "Venom" and "Vomit." The latter is the reaction to their latest move: I'll sooner just give you cash or write a check.
  • I’m in favor of anything that prevents even a fraction of the population from using that insecure service.

  • Skeevy... (Score:4, Informative)

    by b0s0z0ku ( 752509 ) on Sunday June 17, 2018 @03:52PM (#56799734)
    Isn't Venmo/Venom/Vomit the company that also makes users' transactions public as part of some sort of "social network"?
  • by Anonymous Coward
    This is just as bad as making an Internet Explorer only app. Don’t have the latest phone or on a phone the devs don’t support like Windows phone? Then you lose your money. We still need open source money (and real open source, not “crypto”currency).
    • I'm sure there are plenty of IE6 developers who would come out of retirement to develop IE-only apps.
  • by Tough Love ( 215404 ) on Sunday June 17, 2018 @05:47PM (#56800184)

    Obvious what is happening here, Venmo can violate your privacy and operate malware on your device more efficiently with an app than a browser interface, because browsers are starting to get pretty secure. Whereas even without exploits (of which there are no shortage) Venmo can easily trick or coerce user victims into clicking those privacy invasion/spyware authorization buttons.

  • by fred911 ( 83970 )

    "The decision represents a notable shift in product direction for Venmo." ..and will mark a notable shift in my use of the service (the aren't a product). Any service that requires permissions on a mobile device with an "app" that's processes aren't completely transparent, and requires my granting access to resources that are unnecessary for services gets deleted and replaced by someone who wants and welcomes my business. All others can blow me.

  • There is absolutely no reason for something like Venmo to be a native mobile app. They should be moving toward a Progressive Web App, so this is a step in the absolute opposite direction. So ridiculous. I've still yet to use Venmo or meet anyone else who does. I guess it's because I'm not a millennial. Actions like this are certainly not motivating me to try it out, either.

    I guess I'll be sticking with Google Pay Send (in spite of it's new, terrible name).

    • by tepples ( 727027 )

      There is absolutely no reason for something like Venmo to be a native mobile app. They should be moving toward a Progressive Web App

      That largely depends on whether Apple has recently closed the gaps in Apple WebKit's support for Progressive Web App APIs.

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