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Businesses The Almighty Buck

JPMorgan Test Will Ditch Cards To Let Consumers Pay with Palm or Face Instead (bloomberg.com) 90

JPMorgan Chase is planning to test new technology that would let consumers pay with their palms or faces at certain US merchants. From a report: The bank, home to one of the world's biggest payment-processing businesses, plans to roll out the service to its broader base of US merchant clients if the pilot program goes well, according to a statement Thursday. The pilot may include a Formula 1 race in Miami as well as some brick-and-mortar stores. "The evolution of consumer technology has created new expectations for shoppers," Jean-Marc Thienpont, head of omnichannel solutions for JPMorgan's payments business, said in the statement. "Merchants need to be ready to adapt to these new expectations."

JPMorgan is seizing on the rising popularity of biometrics technology, which uses unique body measurements to authenticate a person's identity. The technology is expected to account for roughly $5.8 trillion in transactions and 3 billion users by 2026, JPMorgan said, citing Goode Intelligence. Here's how it works: Customers enroll their palm or face through an in-store process. Then, at checkout, they scan their biometric to complete the transaction and get a receipt.

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JPMorgan Test Will Ditch Cards To Let Consumers Pay with Palm or Face Instead

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  • by nospam007 ( 722110 ) * on Thursday March 23, 2023 @11:20AM (#63393243)

    How about Facepalm?

    • by AmiMoJo ( 196126 ) on Thursday March 23, 2023 @11:26AM (#63393251) Homepage Journal

      I guess their thinking is that people already do this every day, with their phones. Google Pay and Apple Pay both use biometric authentication, either fingerprint or 3D IR face scan.

      Of course the difference is that only I ever touch my phone, not all the other icky people who need to pay for stuff, so I'll probably skip their palm reader. Face at least is non-contact, but I don't use face recognition for anything. Overall I can't see any benefit over just using my phone, which also helps hide my identity from the merchant.

      • by NFN_NLN ( 633283 ) on Thursday March 23, 2023 @11:45AM (#63393311)

        JPMorgan is developing tactile facial recognition just for you. It works using the same principle blind people use.

      • by Paul Neubauer ( 86753 ) on Thursday March 23, 2023 @12:11PM (#63393383)

        Do they? I've used used such, and the INSTANT they demand such, THEY DIE and STAY DIED.
        I can get a new card & new numbers. I CANNOT get new eyes or new hands.

        • by AmiMoJo ( 196126 )

          What is the threat model though?

          Your face was captured as you walked in the door on CCTV. Fingerprints are left on things you touch. Somehow that doesn't seem to have resulted in a massive amount of biometric based fraud.

          Personally I don't like face unlock and wouldn't trust my bank with this, but biometrics have proven to be better than PINs for credit card fraud. So while you might have a good reason for not wanting to use biometrics (say you don't trust your partner and don't want them looking at your ph

          • Card plus face/palm biometrics is good. But the biometrics by themself is problematic.

          • by Altus ( 1034 )

            If you can get past face recognition on my phone you still need my actual phone to make a purchase. If you steal my phone I can deactivate it and set up a new one and go on my way.

            If the reader and logic is on some scanner that is in every store and you find a way to bypass it for my account I can't do anything to stop you... ever... as long as my palm print is tied to an active card, even if its a different card from the one I was using when you found a way to compromise it.

      • Overall I can't see any benefit over just using my phone, which also helps hide my identity from the merchant.

        Plus, if anything goes really wrong, at worse, it's easy for you to get a new phone.

        Whereas, if anything goes deeply wrong with JPMorgan, getting a new face or a new palm is slightly more complex [citation needed].

        • yeah, nope, does not work.
          How could you get a new phone to be able to pay again, if the credentials to pay your new phone are left on your old phone, that you cannot use ??????

      • by decep ( 137319 )

        Nobody pays with their fingerprint or the face scan. At least not directly.

        Your credentials are stored locally, albeit, encrypted using the secure enclave/TPM device, which can only be unlocked using the fingerprint or face scan data. This only really works when you control/possess the device with the secure enclave and the fact that the fingerprint data never leaves your own device.

        The level of trust this would require borders on stupidity.

      • I guess their thinking is that people already do this every day, with their phones. Google Pay and Apple Pay both use biometric authentication, either fingerprint or 3D IR face scan.

        Nope, I don't use any biometrics on my phone or other devices I own.

        I have 3 words for them.

        NO FUCKING WAY...

        [eom]

      • which also helps hide my identity from the merchant.

        All the merchant has to do is look through its record of transactions with the credit company and find the right one to know who you are. If you insist on remaining anonymous, use cash and make sure the security cameras don't get a good shot of your face.
        • by AmiMoJo ( 196126 )

          Google Pay uses a single use token for the transaction, so that the merchant can't get your identity from it. I think Apple Pay does something similar.

        • "All the merchant has to do is look through its record of transactions with the credit company and find the right one to know who you are."

          One of the reasons I use PayPal.

      • by Altus ( 1034 )

        Yeah the thing I prefer about phone based payment is that even if the biometric portion is bypassed you still need my actual phone which has the registered card on it (or access to my card itself). If my phone goes missing I can do something to stop it from being used (remote wipe for instance) and set up a new phone with the same cards quite safely. But if someone finds a way to fool JP Morgans palm scanner it could be a month before I know my accounts are compromised and I can't do anything but disable

    • How about deep faked authentication, ensuring that 3D printed palm from the compromised cloud infrastructure and digitally stitched face ensure that your data is unceremoniously sent to 3rd world countries, making those features inferior by design.

      Its just another reason to build new digital infrastructure to avoid all of the undiscovered flaws that have yet to be found in the cloud software.

      Especially for finance, healthcare, remote learning and remote government (online voting). It needs to be estab
    • Best idea is from Mark Uwe Kling, in Quality Land he made up a Facebook equivalent that has lips identification, since like fingerprints lips have a unique structure. And the specialists at the company figured out that customer relation is that much stronger if payment is executed with a kiss on the tablet of the robotic deliverer...
  • by bradley13 ( 1118935 ) on Thursday March 23, 2023 @11:23AM (#63393249) Homepage

    Biometrics are so secure. Also difficult to fake. What could go wrong?

    Anyone want to buy a bridge?

  • by grasshoppa ( 657393 ) on Thursday March 23, 2023 @11:26AM (#63393253) Homepage

    This seems like a remarkably bad idea. What problem is this trying to solve?

    • What problem is this trying to solve?

      Are you implying banking fraud is not a thing? I mean sure this won't solve it, but the problem it is *trying* to solve is quite obvious.

      • I'm sure it is, but as you note, this won't solve it. Won't even slow it down.

      • Re:Thanks, no (Score:5, Insightful)

        by ShanghaiBill ( 739463 ) on Thursday March 23, 2023 @11:42AM (#63393297)

        Are you implying banking fraud is not a thing?

        How does this reduce banking fraud?

        Currently, I pay with my phone. To log into my phone, I enter a PIN or scan my face.

        This new system removes the need for the phone, so 2FA becomes 1FA, which is less secure than what I have now.

        • I'll stick to cash.
          • Nobody cares who you are or what you’re buying, seriously. The surveillance cameras are good enough to read the serial numbers on your dollar bills.

        • by ceg97 ( 976736 )
          Anything that speeds a transaction saves vendors money. Most banking frauds are internal i.e. embezzlement rather than external. Most credit transaction no longer require signatures for that reason. US customs with is using facial recognition which saves loads of traveler time as well as government manpower. Is it as secure as customs officials, perhaps not but who cares.
    • What problem is this trying to solve?

      The marketing team is trying to justify their bloated budget by putting out tech I am pretty sure no one is asking for.

    • Itâ(TM)s trying to solve the âoeproblemâ that the tech companies managed to wrestle control of payment processing out of their hands and they lost a bunch of user data.

    • by sinij ( 911942 )

      This seems like a remarkably bad idea. What problem is this trying to solve?

      Problem 1: Unacceptable people with unacceptable opinions [financialpost.com] can still spend money.

      Problem 2: Ability to spend money in unapproved ways [npr.org] for anyone.

      • by dryeo ( 100693 )

        Yep, illegal actions can mean having funds frozen.
        Me, I'm too poor to criminally harass people because other countries have requirements at their borders instead of working.

        • by sinij ( 911942 )
          If government is given choice, what anti-government protest would be legal?
          • by dryeo ( 100693 )

            Peaceful ones.

              • by dryeo ( 100693 )

                For resisting registering in racist S. Africa or for resisting colonialism in Imperial India. I expect that if Canada gets occupied, speaking out against it will result in imprisonment or worse.
                Currently, while the odd protester has been thrown in jail for contempt in not following a Judges order, things like getting off the road here, I'm not aware of any laws currently where simply peacefully protesting results in imprisonment, and generally the previous laws were also colonialism related. Natives getting

                • by sinij ( 911942 )
                  You failing to acknowledge that Mahatma Gandhi, the archetype of non-violent resistance, was repeatedly jailed by multiple governments. You don't even have to acknowledge that Canadian trucker protest was non-violent, I am not asking you to do that. You do have to acknowledge that governments, if allowed, would crack down on peaceful protests. The only solution is to hold government to the account, where they are not allowed to crack down on protests and are not allowed to play with definitions, like in Can
    • It’s a voluntary trial. I fail to see any harm or outrage in this. If you’re that worried about being tracked in public then you should probably ditch the phone completely, any credit cards with rfid, wear a full tint motorbike helmet and wear gloves.

      Maybe it will work great, maybe it won’t. Who really cares?

  • Hmmm - just get a photo of someone? Or a hand print?
  • by bosef1 ( 208943 ) on Thursday March 23, 2023 @11:29AM (#63393265)

    So, if in the old days, they would cut up your card if it was denied, what are they going to do if your biometrics are rejected? Is this going to be a Yakuza thing where I have to cut off a knuckle as penance for having bad credit?

  • All well and good (Score:5, Insightful)

    by DarkRookie2 ( 5551422 ) on Thursday March 23, 2023 @11:31AM (#63393273)
    Until you need to purchase ice because you got punch in the face so you cannot buy it since you got punched in the face.
  • by Anonymous Coward on Thursday March 23, 2023 @11:32AM (#63393279)

    And he shall make all, both little and great, rich and poor, freemen and bondmen, to have a character in their right hand, or on their foreheads.

    And that no man might buy or sell, but he that hath the character, or the name of the beast, or the number of his name.

    Here is wisdom. He that hath understanding, let him count the number of the beast. For it is the number of a man: and the number of him is six hundred sixty-six.

    • Re: (Score:2, Troll)

      Comment removed based on user account deletion
  • by Anonymous Coward
    can it be Rev 13:16 yet? Face, forehead, almost the same thing.
  • Don't fall for it!
  • by DarkOx ( 621550 ) on Thursday March 23, 2023 @11:54AM (#63393333) Journal

    Against the back drop of fancy ML toys being handed to the masses they want to go toward doing pure biometrics for payment authorizations?

    WTF

    We have already seen abuses of ML to fake out voice identification systems. Would anyone really be surprised if it turns out you can 'generate' a relatively small number candidate palm prints from a partial print or similar?

    We really think people are not going to be able to capture a palm print and 3d print a flesh toned overlay prosthetic thing, that is thin enough pass any opacity expectations or thermal tests a scanner might do and be invisible to clerks who are not paying very very close attention.

    Remember you can change your password or get a chip/card, much harder to change your palm print...

    This seems like a really pretty bad idea.

     

    • We really think people are not going to be able to capture a palm print and 3d print a flesh toned overlay prosthetic thing, that is thin enough pass any opacity expectations or thermal tests a scanner might do and be invisible to clerks who are not paying very very close attention.

      There has already been a proof-of-concept of this for fingerprint scanners: The target fingerprint was photo-etched on a PC board which was then used as a mold to make collodion(?) fingertip covers which fooled print-readers jus

  • Not that I want it either, but at least with a chip implanted in me, I can theoretically have it reprogrammed and/or removed if there is a flaw discovered in the implementation.

    Its a real challenge to get a new palm or face. And how annoying would it be if you scraped up your hand playing basketball or in a car wreck and can't use it to pay for medical treatment or some other emergency issue. Soon we will have homeless people asking for money because they have plenty but a pimple is making their face scan f

    • Not that I want it either, but at least with a chip implanted in me, I can theoretically have it reprogrammed and/or removed if there is a flaw discovered in the implementation.

      Its a real challenge to get a new palm or face. And how annoying would it be if you scraped up your hand playing basketball or in a car wreck and can't use it to pay for medical treatment or some other emergency issue. Soon we will have homeless people asking for money because they have plenty but a pimple is making their face scan fail so they "can't get gas to get home" or "feed their children" or whatever their reason to need money is.

      "What do you think you're scratching?"

  • Either way, I think I'll pass.

  • I've had more than one store who either didn't know they were able to take payments through things like ApplePay, or worse intentionally disabled it because "that new fangled stuff is scary" (or even credit cards themselves!), so ignoring all the other issues with using my palm or face exclusively, it won't matter, because if these stores won't accept any of the very many much more secure payment methods, what makes JPMorgan think any of them will accept something like this?

  • I guess it's less than paying an arm or a leg, but I'd still prefer to pay with money instead.

  • Just mandate the chip in your skin, or QR code tattoo and get it over with! THAT is what they want anyway.
  • by rapjr ( 732628 ) on Thursday March 23, 2023 @01:40PM (#63393627)
    No one ever gets to start over, make one innocent mistake and you will be denied credit and banking access for the rest of your life based on your palm/face. Biometrics tie data specifically to YOU and make it follow you everywhere. Your families and friends and associates data will be tied to you also. And the first rule of data is that data gets stolen. Once your palm/face is stolen (someone takes a picture of you on the street or takes a print from something you touched) what recourse do you have? These systems will be hacked because all networked computers have always proved vulnerable. Data security today is a joke and biometrics will make it worse. Read Bruce Schneier:

    https://www.schneier.com/blog/... [schneier.com]

  • Been a while but thought Revelation in the Bible mentioned forehead or wrist. Palm or face is pretty much close enough.
  • by Anonymous Coward

    once the face is the authentication by default everywhere, there is likely no privacy or free world

  • These places already have enough of my information.

  • So instead of using the face or fingerprint scanners we already have in our pockets tied to established payment networks (ApplePay, Google Wallet, etc.) they're going to force merchants to buy yet-more payment terminal hardware that now has cameras and palm readers that only work with their payment network? And they'll still have to have the other payment terminals for anyone that doesn't bank with JPM Chase and thus doesn't have this biometric info attached to their bank account?

    Seems like a winning strat

    • So ... they're going to force merchants to buy yet-more payment terminal hardware that now has cameras and palm readers that only work with their payment network?

      Naw. They'll just create a standard, like they did with credit cards, mag stripes on credit cards, smart chips on credit cards, nearfield chips on credit cards, MICR type on the bottom of checks, etc.

      If it catches on there will be plenty of vendors who will make compatible terminals, in order to stay in the point-of-sale-equipment game.

  • by rlp ( 11898 ) on Thursday March 23, 2023 @03:59PM (#63394007)

    Customer: Why isn't this working?!!!
    Retail employee: I'm sorry ma'am, there's a problem with your face. ... much drama follows ...

  • Sounds like a Mafia level threat to me?

    • Sounds like a Mafia level threat to me?

      Bigger Mafia-level threat: Do what we want or we'll up your face and hands so you can't access money.

  • by markdavis ( 642305 ) on Thursday March 23, 2023 @05:35PM (#63394387)

    They don't say which "palm" scan (article is paywalled). A surface palm scan is as useless, invasive, and dangerous as a fingerprint.

    But a deep vein palm scan is different. It reads the unique pattern of blood vessels deep in the palm. That registration data cannot be readily abused. It can't be latently collected like DNA, fingerprints, and face recognition can. You have to know you are registering/enrolling when it happens. You don't leave evidence of it all over the place. When you go to use it, you know you are using it every time. It can't be "read" without near physical contact. And on top of all that, it is accurate, fast, reliable, unchanging, live-sensing, and cheap. If you must participate in a biometric, this is the one you should insist on using. Example: https://www.m2sys.com/palm-vei... [m2sys.com]

    Still, it is not wise to use any biometric, even a good one, without "something you know" to go along with it- like a PIN code.

  • Looks like its time to switch my bank.

  • How about a finger, can I pay with a finger ? I have a tax bill coming up
  • Biometric scans need to be very reliable, not give false positives, and not too many false negatives, and work reliably in retail conditions ....

    But the technology is simply not up to this level of reliability - it will simply be a way to shift blame onto the consumer .... it matched you face so you were there and approved the transaction.... prove you were not there or there was no fraud

  • It will be great, but such technologies are still very far away. I hope this method will be added to gambling later. I've found mobilcasino norge, I use ToppCasinoNorge [toppcasinonorge.com] for this. This is probably the best thing I've ever seen. I can't break away. When I can pay with my palm, it will be generally top.

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